All businesses are there to support its clients for it to achieve success. The focus of all the companies should be on their clients. In order to know the customer preferences, you will have to collect, group and analyze customer details, a tool that aids you in doing all these process is called as CRM Tool (Customer Relationship Management Tool). By knowing the likings and disliking of your customer will help you build a strong bond with existing clients and also to attract many more new clients. This strategy not only applies to conventional multinational companies even to small businesses that entail dealing directly with clients.

The customer data and information will be stored in a central site, and with the help of CRM tools you can access these details, manipulate them and make your decision from anyplace in the world at all times. The customer targeted scheme will help companies build a strong link with their customers and thus increasing its stronghold with its customer, giving a profitable Return of Investments thru the business.

Managing different types are business activates are made easy because of these CRM tools-

• Billing and Expense
• Sales and Marketing
• Human Resources
• Project Management

The Perfect CRM Solution
A perfect CRM solution is a one that is going to make the existing customers as lifelong customers and potential customers into new customers. The CRM methodology sounds simple, but actually it is not. You must show more concern while hiring a CRM solution provider or the actual purpose of having a CRM will never be accomplished.

There is several number of CRM service providers available out there in the market place. Most of the service providers concentrate only on corporate businesses, whereas the rest of the service providers have their attention on small or medium sized businesses. Choosing the CRM solution only on the basis of price is a worse thing to, you must also follow these steps to choose the best one.

Consider these tips to find the right CRM tool for your firm.

• Search for a CRM tool that is free of risk and makes your money worth.
• The CRM solution you choose should satisfy your marketing requirements, generate reports, analyze customer needs, customer priorities, etc.
• The CRM solution selected should feature tools to manage the business processes and strategies to better the customer relationship.
• Online CRM will be effective for both small and medium businesses.
• Have concern on some special factors like scalability and customization options available on the tool.
• The tool should be easy to understand and use.

Features of CRM
Customer Relationship Management has 3 key features, namely,

• Operational CRM
• Collaborative CRM
• Analytical CRM.

Collaborative CRM – Having a direct communication with the clients without any interference from service or sales representatives. Analytical CRM – Investigating Customer Data with a huge volume of functions and reasons, as a perspective. Operational CRM – Offering full front end support for marketing, sales and other related service.

Benefits of using CRM Software:

• Plan your marketing campaigns effectively
• Improve your quality of lead generation
• Automate and accelerate sales management
• Track opportunities accurately and close more deals in less time
• Streamline Sales, Marketing, Inventory and Customer Support functions
• Fetch and associate your e-mails with your CRM data.
• Customize B2B and B2C business scenarios
• Integrate Easily with Google Apps

In today’s aggressive business environment it is essential to be prepared to face a vast and competitive world. In this time of diminishing global economic situation, the most worried sectors are the small and midsize businesses (SMBs). They are challenged by the requirement of the customer and compliance mandates, effective management of supplier, costs control and finding new customers to grow the business.

Benefits at a glance

• Minimize manufacturing cost and increase of resource utilization
• Cut down production bottlenecks
• On-time delivery performance
• Transparent operational control

• Generic ERP is designed for manufacturing excellence. With visibility throughout the operation and embedded support for a wide variety of manufacturing processes – including make-to-stock, make-to-order, configure-to-order, engineer-to-order , just-in-time (JIT) manufacturing and materials control, and lean operations.
• Generic ERP is changing the competitive landscape for SMB manufacturers. Designed to reduce costs, improve customer service, increase margins and generate new revenue streams. Further, SMB manufacturers can improve business performance with a deeply functional, yet easily affordable, Web-based ERP solution.

The flexible, affordable and fully scalable, Generic ERP is the ideal solution for newly emerging and smaller companies, as well as for growth-oriented SMEs requiring multi-site and multi-currency capabilities.

It is especially well suited to improving the manufacturing processes of engineer-to-order, make-to-order and high-volume make- to-stock manufacturers in the automotive, electronics, capital equipment, and discrete products industries.

Built on excellence

Generic ERP’s cost-effective, web-based ERP solution, combined with flexible and affordable pricing structures, provides SMEs with a technology solution having all of the functionality and benefits of a “big company” ERP system – but with minimal investment and risk.

The Generic ERP for SMEs solution is built on the rich technology heritage and deep industry expertise of Mart Ind Infotech and has a history of success in the manufacturing sector, providing comprehensive solutions that are used by the world’s leading manufacturing companies.

Implementation is fast and easy, without the need for expensive hardware and high fees for licensing, implementation, upgrades and maintenance. This also helps avoid additional financial burden for SMEs sector. Once implemented, the result is maximum value with minimal investment and low risk. Generic ERP offers a powerful ERP solution for manufacturers and a high value proposition for SMEs who would rather expand resources on building a successful business.

ERP Modules:

Enterprise Management

• Sales Management
• Invoicing
• Point of Sales
• Purchases
• Services Management

Logistic

• Manufacturing
• Products Pricelists
• Quality Management
• Shipping Management
• Warehouse Management

Accounting and Finance

• Accounting
• Analytic Accounting
• Assets Management
• Bank Interfaces
• Budgets
• Payments Management

Human Resources

• Expenses
• Holidays Management
• Payroll
• Point of Sales
• Skills Management

CRM & SRM

• Customer Relationship Management
• Direct Marketing
• Mail Gateway
• Phone Calls
• Portals

Project Management

• Financial Project Management
• Operational Management
• Timesheets

Daily Productivity

• Integrated DMS
• Outlook/Thunderbird
• Getting Things Done/li>
• Calendars

Efficient Communication

• Wiki
• Webmail
• Dashboards
• Alerts

Association Management

• Membership
• Events Organization
• Fund Raising

IT Companies

• Scrum Methodology
• Bug Tracker

Fully Customizable

• Report Designer
• View Editor
• Configurable Actions
• Workflow Editor

Ergonomy

• Web & Application Interfaces
• Gantt & Calendars
• Dynamic Graphs
• Integrated Documentation

Flexible

• Modules System
• Web-Services

eCommerce

• Integrated eCommerce
• EDI

Business Intelligence

• Olap Database
• Data Browser
• Cube Designer

Miscelleanous Tools

• Networks
• Ideas
• Lunch
• Voip

Generic ERP is an integrated solution that brings together a wide variety of business functions. Below is the functional description.

Financial – general ledger, accounts receivable, accounts payable, asset management, cost tracking and accounting, cash management, budgeting, invoicing, and time and attendance

Sales – pricing, margins, quotations, contracts, and schedules

Procurement – pricing, requisitions, quotations, contracts, schedules, and vendor rating

Planning – item planning, resource planning, demand planning, order planning, and plan analysis

Project – project definition, project estimating, project budgeting, project planning, project progress, project monitoring, and project invoicing

Manufacturing – bill of materials, routing, cost price calculations, manufacturing processes, shop floor control, project control, manufacturing control, tooling requirements, configuration control, and product classification

Quality Management – inspection plans and execution, calibration plans and execution

Warehousing – inventory planning and handling, inventory analysis

Freight Management – freight order control, route planning, loading, rates and invoicing

Service Management – contract management, configuration management, subcontract management, call management, planning, service order management, scheduling, and depot repair

The strength of our Education ERP increases many fold with the integration of our other ERP packages like HR, Payroll, Accounts & Inventory, Library etc. However, the entire solution is designed based on a modular approach that gives flexibility to our clients to choose desired modules as per their requirements.

We have developed an integrated solution for complete computerization for educational institutions, build on the most futuristic and highly sophisticated Java” environment, denoted as MII – Educational Institutes Management System. The solution has been implemented in many prominent and reputed educational institutions of all levels from multi-branch Nursery Schools, Graded Schools to Colleges of the country.

Since, this an Integrated, user configurable and dynamic software solution, it help institutions to get the wide range detailed and summarized information of Administrative and Academic nature, in different forms required at different level of the Organizational hierarchy and for other interested parties like Students, Parents and other Organizations.

Educational Institute Management System (MII-ERP) is best software for schools, Colleges, Institutes, Engineering Colleges, management Colleges, medical Colleges, Nursery with SMS, IVRS, GPRS and web portal.

Modules inside MII- ERP:

MII- ERP U.S.P:

• Hundreds of MIS Reports
• Platform (Operating System) independent i.e. run on both Windows and Linux
• Designed on most upcoming JAVA Technology. Protected with the in-build Disaster Management System
• Database connectivity with remote servers for Web Portal
• Compatible with the IVR system database
• SMS Messaging and Smart Card enable System
• Customized Report designing
• Configurable as per User’s requirements
• Multi-level users security

Why do you need an Education ERP?

Educational Institutes face common challenges such as:

Features: –

• Special 30 to 45 days project based training programme.
• Project development under the guidance of industry professionals.
• Project plan and SRS (Software Requirement specification) will be provided by the company.
• Special projects for networking.
• Certificate by an IT company rather than a simple institute.
• Project will be placed live on over server for reference.

Project sectors: –

a)      FMCG sector

b)      Medical sector

c)      Education sector

d)      Export sector

e)      Textile and garment sector

f)       Networking sector

Project Fee: –

Project fees are depends on team size and type of project.

Requirements: –

• Candidate must have knowledge of any language and database.
• Candidate must follow all the instructions of industry standards.

Features: –

• A project with detailed project development plan will be given by the company.
• A structured SRS (Software Requirement Specification) document will be provided by the company.
• Successful projects will be hosted live to the world.
• Certificate of live project training will be provided by the company to all the participants.
• Cash rewards and scholarships will be provided to the successful candidates meeting all industry coding standards.
• A case study of project with short description of team members and their role will be placed live on website.

Venue: –

Your place with your system or laptop.

Team size: –

A team must be of at least 2 members and at the most 8 members.

Fee: –

Rs.2000/- will be charged per candidate per project.

• Come to us with your ideas; submit your project and successful projects will be placed live on our servers.

• A brief case study of your project with the description of the team members and their role will be placed live on our website and letter of completion will be given from Mart Ind Infotech.

• A certificate of live project training will be provided to all candidates.

• Cash rewards and scholarships will be provided to students who will develop some unique and properly structured application meeting all the industry standards.

• People with a very unique and new idea with a complete and good execution plan, plan of expected outcomes may also get finance to execute their plan if they are really unique.

• A guaranteed job with the company as one of the stakeholder (partner) of the project will be provided to the selected individuals/teams with unique ideas.

(MIILPTP-2011)

MIILPTP For technical background students.

Application are invited to submit their keen interest on following :-

Benefits-

• Exposure to global projects.
• chance to get hired with in the company.
• Training certificate from an IT company rather than a simple institute.
• cash/scholarship rewards on successful completion of projects.

Very Low Investment High Return.

For more information mail us at info@martindiainfotech.com.